About our cards
Making changes
Postage and handling
Payment
Do you offer matching accessories?
Yes! inviteme can supply you with matching stickers (great for sealing your envelopes), goody bag tags and thank-you cards. These are not currently available through our website, however simply request a preview of our matching accessories in the 'Special Instructions' window when placing your order. Tags: $1 each. Stickers: (sheets of 10) $3.50 p/sheet. Thank-you cards: $2 each.
I’m turning 30, can you help me with invitations?
Most definitely. No matter what your age, inviteme cards are a perfect way to announce your celebration. We have introduced a new category – All Ages - which specialises in themes for grown-ups. This includes birthdays, Hen’s parties, housewarmings – in fact, any celebration you can think of!
*Remember, you are also free to choose any design on the site and simply include your wording for your party. There’s no age limit to delicious designs!
I’m having a boy and girl combined party. What designs do you recommend?
Our Big Top design is hugely popular for combined parties. Clown, cow, octopus designs on our Faves page are also appropriate.
Check out New to see our crocodile, pirate ship, balloons and wizard's hat which are also unisex designs.
I want a matching cake. Can you help?
For delicious children's cake images to match your scrumptious inviteme invitations, visit www.cakesaroundtown.com.au. Delivered straight to your door, your edible icing will be the talk of the town.
What does 'die-cut' mean?
Die-cut is the process used to cut a card into an irregular shape - eg. a card cut out in the shape of a cow.
Where can I write who I am inviting?
The names of individual guests cannot be printed on your cards. Instead, address the envelope with the name of your guest (or guests).
Can I see what the card will look like before it's printed?
Yes, you must see your artwork and approve it before we can print . For fast, efficient processing, supply all of your contact details so we can send you a proof of the artwork prior to print. We require an email or fax number for this purpose.
What if I’ve given you the wrong date for my party?
It is essential that you provide us with accurate information for the card – this includes correct spelling of names and addresses, correct telephone numbers and party dates. If you make a mistake in your initial order, changes can be made until your sign-off on the final proof. Please check this proof carefully.
We regret that if the cards have gone to print, you cannot make further changes. You may order again but will be charged for cost of re-printing and a minimum re-order of 10 cards applies.
Can you explain your postage charges?
This charge includes the careful packaging of your cards, which will arrive boxed and tissue wrapped for their protection, as well as the express or airmail postage rate charged to us by Australia Post.
I live in Australia, so when will my cards be delivered?
All orders within Australia are sent via Express Post. This way your package can be tracked and, more importantly, delivered overnight (to major cities and towns). inviteme sends your cards within 7-10 working days of your artwork approval, but if you require your cards sooner, choose our priority service for delivery within 3-5 days. Our priority service costs an additional 20% of your final total and is available to Australian customers only.
I live outside Australia, so when will my cards be delivered?
All international orders are sent via airmail. We estimate your cards will arrive around 2 weeks after you sign off on your proof as the average airmail delivery time is around 10 days (sooner for New Zealand residents). For more specific estimates, contact us.
What will it cost to post my cards?
For Australian residents, all 11 x 15cm cards require a standard 50c postage stamp and for cards 14 x 14cm, Australia Post charges $1.
International customers will need to check with their local postage service.
I need an extra 5 invitation ASAP! Help!
We understand there are always extra people to invite and this is why we encourage you to order extra invitations. However, if you do need more, email us as soon as possible and we will do our best to supply you with additional cards as fast as we can. Extra invitations will be treated as a new order and a minimum quantity of ten applies. Standard delivery times also apply but if you need a faster option, a 20% priority surcharge will be added.
How can I pay for my cards?
You may pay using MasterCard or Visa Card. Australian residents may also pay by direct deposit. No other forms of payment are accepted. Cards will not be sent until we have received payment.
Is it safe to pay online?
Yes. Safe and secure online shopping is essential to inviteme. For information about our safety measures, refer to our terms and conditions.
